Shipping Information

After confirming your order, we will send an email to your registered email address. It contains all details regarding your order. As soon as your order has been dispatched from our warehouse, we will send you a delivery confirmation by e-mail.

All orders are delivered by Swiss Post AG and shipped as Mailbox Plus - a shipping solution that we have developed exclusively for our Swiss customers in cooperation with Swiss Post. This includes, among other things, faster delivery directly to your mailbox, even on Saturdays, as well as full shipment tracking. All without additional charges on receipt of your shipment.

The delivery time is usually 2 - 3 working days including Saturday delivery. With your shipping confirmation you will receive a tracking number with which you can conveniently track your shipment online.

Please make sure that your delivery address is correct and complete. Otherwise there may be delays in delivery or delivery is not possible at all. We are not responsible for deliveries that are lost, delayed or delivered to the wrong address if the address you provide is incorrect or incomplete.

IMPORTANT: The indicated delivery times serve as an orientation for you. These are not guarantees. We accept no responsibility or reimbursement of costs for delays caused by force majeure or other circumstances which are therefore beyond our control.